Frequently Asked Questions

We handle flights, hotels, visa processing, and ground transport. We also provide on-ground guidance for performing Umrah rituals correctly.

Yes, for custom trips you can choose any date. However, some dates might be unavailable due to high demand or our team's capacity. Check the calendar on the 'Plan a Trip' page.

We limit the number of pilgrims we serve to ensure high quality and personal attention. During peak seasons, slots fill up quickly.

Planned trips are group packages with fixed dates and itineraries. You join a group of other pilgrims, which is great for community and shared learning.

For custom trips, we give you an estimate first. The final price is confirmed when we book the flights and hotels, as market rates fluctuate.

You typically need a valid passport (with 6 months validity) and a passport-sized photo. We will guide you on the specific visa requirements for your country.

Usually, a deposit is required to start the booking process. The remaining balance is due before travel. We will provide a clear schedule.

Yes! This is our core value. We provide guidance on how to perform Umrah according to the Sunnah, so you can worship with confidence.